Customer service email : Littleherbs.firstname.lastname@example.org
Hours: Monday- Friday 9a-5p EST
Response time: 1-3 business days
Our items are handcrafted and are made to order. We accept ZERO returns or exchanges unless incorrect item is received.
In the event that your order is lost or missing in the mail we do advise you to follow up with the postal service and file a claim with them. All packages are insured. We also ask that forward all details to our customer service department.
Undelivered lost packages may be reissued.
Delivered lost/ stolen packages may be reissued after claim is filed.
In the event your order is incorrect please email us a photo of what you have received and we will replace order in 1-3 business days.
Our products are not FDA proved and they are not guaranteed to work on everyones skin. We DO NOT give medical advice. For any medical concerns please consult a doctor.